Question 1

Can LifeWyn read my vault?

Accepted Answer

No. Your vault is encrypted on your own device and reaches us as ciphertext. The key is built from your passphrase and split into pieces held separately, so no single party — including us — can rebuild it.

Question 2

What actually triggers a handover?

Accepted Answer

Never silence alone. A missed check-in starts reminders to you, then to your trusted contacts. A release also needs verified documents, an identity check on the recipient, and any waiting period you set. You can stop it at any point before the final state.

Question 3

Is a digital vault the same as a will?

Accepted Answer

No, and it isn't a legal document. A will decides who legally inherits; a digital vault makes sure those people can find and claim what they have inherited. In India a nominee is a custodian, not the owner — the will still decides ownership. Most families need both, and they do different jobs.

Question 4

What is the difference between a nominee and a legal heir?

Accepted Answer

A nominee receives the money and holds it. A legal heir owns it. In India the two are often different people, which is why a bank releases funds to a nominee while a court still decides ownership. LifeWyn records both, so your family is not left guessing.

Question 5

Does my family need to understand encryption?

Accepted Answer

No. Each person you named opens a guided room with only the records meant for them, and plain instructions for what to do first. No technical knowledge required, on the hardest day.

Question 6

Do you hold my money?

Accepted Answer

Never. Your bank still holds your savings and your broker still holds your investments. LifeWyn holds the map to all of it — never the money itself.

Question 7

Can I use LifeWyn if I live outside India?

Accepted Answer

Yes. LifeWyn works with accounts in any country and stores the local designation, whether your paperwork says nominee, beneficiary, executor or trustee.

Question 8

How is this different from a password manager?

Accepted Answer

A password manager keeps your secrets safe while you are using them. It was never built to pass them on, explain what they are for, or check whether a handover is genuine. LifeWyn does those three things and keeps the encryption just as strict.

Question 9

What happens if LifeWyn shuts down?

Accepted Answer

You can export everything, any day. Your vault export is a documented, open format that you decrypt with your own passphrase and recovery shares — it opens without LifeWyn's servers, and without LifeWyn existing at all. Because we never hold a working copy of your key, no wind-down and no new owner can read your data. And if we ever have to close, our commitment is plain: clear advance notice and a full export window before anything is switched off.

Question 10

What if you forget your password?

Accepted Answer

LifeWyn cannot reset it. There is no server-side copy of your key — which is exactly why a breach of our servers cannot expose your vault. Recovery runs through the trusted contacts and recovery shares you set up on your first day, which is why setup asks for them before anything else.

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