حالة الخدمة والتزاماتنا
المكوّنات التي تشغّل LifeWyn، ومعايير الموثوقية التي نُلزم أنفسنا بها. تعرض هذه الصفحة فحصًا مباشرًا للحالة العامة؛ ولا ننشر بعد سجل حوادث لكل مكوّن أو مقاييس زمن الاستجابة.
آخر تحقق: 06:06 PM
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Components
What we monitor
Each component shows its own result when the health check returns one. Where it does not, the row reads Live status unavailable — meaning we did not get an answer, not that the service is down. We would rather show nothing than show a guess.
الموثوقية
أين نقف
Written plainly, so nobody discovers it during an incident.
- Every service exposes a health check. This page reads them live rather than showing a status somebody updates by hand.
- Nightly database backups, encrypted before they leave the server, with a written restore procedure we rehearse. Kept in the same region on a rolling 30-day retention.
- Security incidents affecting your data will be disclosed to you directly and posted here. Under India's DPDP Act we also notify the Data Protection Board, and affected users within 72 hours.
- No uptime SLA yet. LifeWyn runs in a single region with no automatic failover, and there is no point-in-time recovery — a restore returns the platform to the last nightly backup.
- The alerting pipeline is configured but has no on-call receiver wired to it yet. Alerts fire, but nobody is paged automatically outside working hours. This is our highest operational priority.
- Per-component metrics and an incident history are not published yet. When we publish them, older entries will stay up rather than being quietly removed.
What this means for you
If something here is red
Your vault is not at risk
An outage affects reachability, not integrity. Your records stay encrypted and intact, and nothing is released or lost because a service is slow or briefly unavailable.
Your own export, taken any time on any plan, opens with your passphrase without our servers at all.
Check-ins and releases are not time-critical
The sequence runs over days and weeks, not seconds. A missed check-in during an outage is not treated as silence, and reminders resume when service does.
If you are worried about a release in progress, write to support@lifewyn.com and we will confirm where it stands.
More on reliability, backups and our security posture in the Trust Center.