服务状态与承诺
支撑 LifeWyn 运行的各个组件，以及我们对自身设定的可靠性标准。本页展示整体健康状况的实时检测；我们尚未发布分组件的事件历史或延迟指标。
上次检查时间:06:06 PM
这是平台整体健康状况的概览。已登录用户可以在应用内的支持中心查看各组件级别的详细信息。
Components
What we monitor
Each component shows its own result when the health check returns one. Where it does not, the row reads Live status unavailable — meaning we did not get an answer, not that the service is down. We would rather show nothing than show a guess.
可靠性
我们的现状
Written plainly, so nobody discovers it during an incident.
- Every service exposes a health check. This page reads them live rather than showing a status somebody updates by hand.
- Nightly database backups, encrypted before they leave the server, with a written restore procedure we rehearse. Kept in the same region on a rolling 30-day retention.
- Security incidents affecting your data will be disclosed to you directly and posted here. Under India's DPDP Act we also notify the Data Protection Board, and affected users within 72 hours.
- No uptime SLA yet. LifeWyn runs in a single region with no automatic failover, and there is no point-in-time recovery — a restore returns the platform to the last nightly backup.
- The alerting pipeline is configured but has no on-call receiver wired to it yet. Alerts fire, but nobody is paged automatically outside working hours. This is our highest operational priority.
- Per-component metrics and an incident history are not published yet. When we publish them, older entries will stay up rather than being quietly removed.
What this means for you
If something here is red
Your vault is not at risk
An outage affects reachability, not integrity. Your records stay encrypted and intact, and nothing is released or lost because a service is slow or briefly unavailable.
Your own export, taken any time on any plan, opens with your passphrase without our servers at all.
Check-ins and releases are not time-critical
The sequence runs over days and weeks, not seconds. A missed check-in during an outage is not treated as silence, and reminders resume when service does.
If you are worried about a release in progress, write to support@lifewyn.com and we will confirm where it stands.
More on reliability, backups and our security posture in the Trust Center.